Contact us

We read every email. The fastest channel by far is the in-app support tab, but feel free to use any of the below.

Student support

If something in the product isn't working or you have a billing question, please create a support ticket from your account — that routes straight to a human and includes your device/version info automatically.

Email: support@prepmaster.in Expected response: within 1 business day.

Data, privacy & legal

For access / correction / deletion of your personal data (GDPR, India DPDPA 2023) or any privacy-related question, email support@prepmaster.in with the subject "Privacy request" and include the email address on your account.

We respond within 30 days as required by law.

Press, partnerships & schools

Coaching institutes, schools, and media enquiries: support@prepmaster.in with "Partnership" in the subject.

Corporate addresses

PLM CAD UTILITIES AS (data controller, EU users) Oslo, Norway Org. no.: on request

Vortroid IT Solutions Private Limited (platform developer, data processor) Hyderabad, India CIN: on request

Security / vulnerability disclosure

Found a security issue? Please do not post publicly. Email support@prepmaster.in with "Security" in the subject. We acknowledge within 48 hours and coordinate disclosure.